State and Local Government
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Technologies for Social Excellence

Government policy makers have long recognized the best practices in performance measurement, information sharing, and inter-departmental collaboration.  But citizens are now demanding progress on these fronts.  The pressures to achieve better outcomes in health, human services and education with little budgetary options have never been greater.  IFI brings its considerable expertise in process design and technology development to enable state and government agencies transform themselves through superior processes and systems.

Key Issues

  • Transformation from effort-driven to outcomes-driven practice models
  • Initiatives for information sharing and collaboration among state and local government agencies
  • Mounting budgetary issues


Our Work

  • Cross-agency Data Exchange Hubs and Service Coordination Portals to enable real-time, client-level data sharing across multiple social service departments and provider agencies
  • Development of a state-of-the-art data warehouses, analytics and EAI systems to enable real-time data sharing among child welfare and behavioral heath agencies
  • Development and deployment of software for Integrated Case Planning, Service Coordination and Referral Streamlining
  • Process optimization for the Child and Family Services to improve outcomes and optimize resources


  • Committed senior practitioners with a wealth of domain knowledge on every engagement
  • Extensive track record for executing complex implementations on time and on budget
  • Substantially reduced costs and shortened time-to-market through our offshore delivery model


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